Our values of ambition, collaboration, commitment, fairness, quality and respect are embedded and influence the way we behave. They underpin our promise to deliver excellent service to our clients.

We seek to apply these values in our relationships with suppliers, building trusted long term relationships with suppliers who understand them and reciprocate.

We will ensure that all our suppliers (and extended supply chain) are carefully selected and measured against criteria based on these values, accomplished through transparent programmes of effective supplier assessment and performance measurement.

We will not deal with suppliers whose own values and business practices would adversely impact on our reputation or the culture reflected in our values.

We expect our suppliers to:

  • Commit to applying corresponding values within their own organisation
  • Demonstrate commitment to achieving sustainable and ethical business practices. This ensures that the products and services delivered have regard to issues such as sourcing, energy efficiency, waste reduction, recycling and sustainability.
  • Take a proactive approach to continuous improvement / agile thinking, engaging with the Supplier Performance Improvement programme where appropriate.
  • Be aware of the Modern Slavery Act and confirm their commitment to a zero tolerance approach to human trafficking, which includes their extended supply chains.
  • Be aware of Part 3 of the Criminal Finances Act 2017, confirm their commitment to a zero tolerance approach to the facilitation of tax evasion and not commit any offences under that Act.
  • Identify and focus on the following standards: Quality, Information Security, Business Continuity and Environment. Attainment of ISO certification or as a minimum alignment to these standards (ISO: 9001, 27001, 22301 & 14001) is a desired requirement.
  • Respect the confidentiality of all our clients

In return, we will:

  • Deal with suppliers in a professional and courteous manner.
  • Work with them to achieve a collaborative, sustainable relationship.
  • Where possible, reward supplier high performance levels with opportunities for future business.
  • Listen to feedback from the supplier on our performance, acting on it where performance standards are below expectation.
  • Support suppliers in attainment of appropriate ISO certification and the benefits that follow.

We will also:

  • Give due consideration to environmental issues in supplier and product selection and supplier performance management
  • Include consideration of the approach by suppliers to Corporate Social Responsibility as a criterion when reviewing tender submissions. Expect suppliers to show their respect for their community, the environment, their people and those affected by the production or sourcing of goods and materials.
  • Apply the principles of this charter consistently to all Burges Salmon suppliers.