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Publication

ORR issues new guidance for complaints handling procedures

Following ORR’s call for consultation responses in relation to new Guidance for Complaints Handling Procedures, ORR have written to stakeholders about the outcome and published new Guidance for CHPs.
09 October 2015

ORR publishes the emerging findings from its Retail Market Review

The 'Office of Rail and Road' published the emerging findings from its review of the rail retail market on 23 June 2015. 
07 July 2015

Publication

Conarken reaffirmed: negligent drivers liable to pay for rail network delays

Drivers (namely insurers) of road vehicles are liable for Network Rail’s TAC Schedule 8 loss if they negligently damage rail track or other installations and cause consequential TOC delays.
11 June 2015

Update on rail ticket market regulatory review: ORR consults on Code of Practice

The next stage of Office of Rail Regulation's rail ticket market review is now underway, with the second stage consultation published on 3 September and due for responses on 31 October 2014.
06 October 2014

ORR scrutiny of Network Rail performance

Taxpayers and rail users will soon be able to monitor Network Rail's progress against its regulated outputs and scrutinise the delivery of its multi-billion pound five-year plan for a better railway.
23 May 2014

New role for the European Railway Agency: rolling stock certification and authorisation

On 14 March 2014, the EU Council of Transport Ministers agreed that the European Railway Agency would act as a 'one-stop shop' for safety certification and vehicle authorisation.
31 March 2014

Publication

Planning and infrastructure: latest developments in rail

Recent months have seen publication of key policy developments including the 'National Policy Statement', 'National Infrastructure Plan' and 'Nationally Significant Infrastructure Projects'.
10 March 2014

Consumer Rights – implications for rail travel

Historically, a very small number of passengers have sought imaginative routes to avoiding full fares. The Consumer Contracts Regulations 2013 may give them another option to consider.
23 December 2013

Publication

Rail: Market Access Infraction Proceedings

This briefing explores how the European Court is clarifying national obligations under European Railway liberalisation law including charging, allocation and performance incentives.
09 September 2013

Publication

Network Rail funding to 2019 and beyond

The Office of Rail Regulation has published its draft determination of outputs and funding, setting a target for Network Rail reducing its overall net revenue request from £29.2bn to £27.4bn.
16 August 2013

Office of Rail Regulations: draft determination of Network Rail's CP5 outputs and funding

On 12 June 2013 the Office of Rail Regulation published its draft determination detailing the outputs expected from Network Rail for the next five year regulatory control period (CP5).
05 August 2013

Disputes on statutory transfer schemes

Courts are currently considering the effect of a statutory transfer scheme on the rights enjoyed by the old public utilities.
20 June 2013
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Events and webinars

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