Showing 13-24 of 44 results

Consumer Rights Act 2015 will apply to rail from 1 October 2016

The Government announced on 6 September 2016 that passenger rail will not receive the further anticipated exemption from the Consumer Rights Act 2015, which will apply in full from next month.
07 September 2016

Brexit and the rail industry

While the UK Rail Industry has been at the front of European Railway Regulation, Brexit may now place its future outside the direction of future European Rail development.
29 June 2016


Shaw Review into Network Rail’s future: important issues, carefully stated

Network Rail’s future structure will shape the industry's next stage of post privatisation development. We look at Shaw’s investigation into the options for Network Rail’s structure and governance.
14 April 2016


ORR’s updated enforcement policy and penalty statement for Railway licences

The Office of Rail and Road recently updated its enforcement policy for railway licence holders. The policy sets out the ORR’s approach to economic regulation of compliance with all railway licences.
14 January 2016

Railway Industry Dispute Resolution Rules and CAHA Change on 1 November 2015

If you are an industry party and would like a copy, please contact Chris Jackson from our rail team.
19 October 2015


ORR issues new guidance for complaints handling procedures

Following ORR’s call for consultation responses in relation to new Guidance for Complaints Handling Procedures, ORR have written to stakeholders about the outcome and published new Guidance for CHPs.
09 October 2015

ORR publishes the emerging findings from its Retail Market Review

The 'Office of Rail and Road' published the emerging findings from its review of the rail retail market on 23 June 2015. 
07 July 2015


Conarken reaffirmed: negligent drivers liable to pay for rail network delays

Drivers (namely insurers) of road vehicles are liable for Network Rail’s TAC Schedule 8 loss if they negligently damage rail track or other installations and cause consequential TOC delays.
11 June 2015


ORR in consultation on Guidance for Complaints Handling Procedures

The ORR seeks consultation responses on proposed guidance for Complaints Handling Procedures. The CHP Guidance is an important change in direction. This briefing discusses the proposed approach.
20 May 2015


HS2: compensation for owner-occupiers

This briefing summarises the different compensation schemes that are available to compensate owner-occupiers affected by the construction of the Phase 1 HS2 route (London to Birmingham).

19 January 2015

Update on rail ticket market regulatory review: ORR consults on Code of Practice

The next stage of Office of Rail Regulation's rail ticket market review is now underway, with the second stage consultation published on 3 September and due for responses on 31 October 2014.
06 October 2014


HS2: a new consultation on two cash alternatives for owner-occupiers

The government's consultation on 8 July 2014 outlines two cash alternative schemes for owner-occupiers to stay in properties affected by the construction of HS2 and to receive monetary compensation.
15 July 2014
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