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Publication

ORR issues new guidance for complaints handling procedures

Following ORR’s call for consultation responses in relation to new Guidance for Complaints Handling Procedures, ORR have written to stakeholders about the outcome and published new Guidance for CHPs.
09 October 2015

Publication

Conarken reaffirmed: negligent drivers liable to pay for rail network delays

Drivers (namely insurers) of road vehicles are liable for Network Rail’s TAC Schedule 8 loss if they negligently damage rail track or other installations and cause consequential TOC delays.
11 June 2015

Publication

Planning and Infrastructure update

Recent announcements stress the Government’s commitment to encouraging infrastructure projects with the Infrastructure Bill intending to facilitate industry growth and international competitiveness.
14 July 2014

Disabled passenger access to the rail network

On 28 March 2014, the 'Office of Rail Regulation' published findings from its research on disabled travellers’ awareness of the assistance available when travelling by rail.
08 May 2014

Court of Appeal upholds right to operate taxi permit schemes on private land

First Great Western has successfully upheld the legality of a permit scheme introduced at Temple Meads station in 2012 following the Court of Appeal’s confirmation of the High Court decision.
20 March 2014

European Court requires rail passenger compensation for delays

Simon Coppen and Ann Metherall explore the interpretation of the European right to rail passenger compensation.
02 October 2013

Publication

Rail: Market Access Infraction Proceedings

This briefing explores how the European Court is clarifying national obligations under European Railway liberalisation law including charging, allocation and performance incentives.
09 September 2013

Disputes on statutory transfer schemes

Courts are currently considering the effect of a statutory transfer scheme on the rights enjoyed by the old public utilities.
20 June 2013
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Events and webinars

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