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What our clients say about us...

Burges Salmon helped us with a strategic disposal under time-pressure and came highly recommended by other Virgin companies. They provided us with pragmatic and straightforward advice and project management, and were a pleasure to deal with. They were always willing to pull out the stops when we needed them to in order to keep the transaction progressing to exchange.
James Archibald, UK Legal Director, Virgin Active Health Clubs
They are fast to respond, have good commercial acumen and use simple legal language.
Chambers UK 2019
They are a great firm with strong leadership. They are responsive, measured in their approach and not afraid to suggest ideas outside the box.
Chambers UK 2019
The team combines the highest levels of technical proficiency with excellent client service.
Chambers UK 2019
We like working with them; they are very knowledgeable, proficient and very good at turning matters around. The team really understands our priorities and processes.
Chambers UK 2019

The above feedback is underpinned by our commitment to providing excellent client service, knowledge management and client relationship management.

Knowledge management

We see knowledge-building and sharing as an important part of building relationships with our clients. We provide:

  • access to research and information services
  • current awareness, bulletins and newsletters on general and specialist legal and sector developments
  • access to approachable knowledge and information specialists with whom you can discuss your in-house approach to knowledge management, for example the best legal resources for your in-house legal teams
  • collaboration with other firms where this helps you to minimise gaps and duplication in the knowledge and information you receive. 

Client relationship management

We are committed to building long-term relationships with our clients. Those relationships are best served by listening to clients and exceeding their expectations. As part of our commitment to building relationships, we frequently provide bespoke training, seconded lawyers and secondment opportunities for our clients' lawyers.

We regularly review our relationships with our clients to hear what's working for them and what we can do differently to strengthen our relationships.

Responsible Business Report

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