Non-compliant chemicals in electrical products (RoHS): what do you do?

At the Chemical Watch Enforcement Summit in Brussels I joined a panel of enforcement officers and industry to talk about how to deal with non-compliance under EU RoHS (the Restriction on Hazardous Substances in electrical and electronic equipment).  It is hard work to ensure that prohibited chemicals do not get into electronics and electrical items, due to complex supply chains and the costs of test regimes, and even diligent companies can find themselves on the wrong side of the 'compliance' line.  There is a legal requirement to report non-compliance to the regulators, so it would be a further breach of the law to ignore the issue.  The question then is: what do you do when you discover an issue, and how best do you communicate with the regulators?  This short video contains some of key points to take into account.