About
Louise is a key member of Burges Salmon’s senior leadership team for legal operations. She leads the firm’s transformation and projects function, overseeing an expert team of project managers, business analysts, change managers, innovation specialists, and legal project managers. Leveraging her extensive legal experience, Louise ensures that all internal transformational projects and initiatives are scoped effectively, positively received and seamlessly integrated.
A passionate advocate for integrating legal project management into legal service delivery, she is also dedicated to providing innovative solutions that enhance client service and client experience.
Her deep understanding of the legal sector, combined with her project and programme management expertise, enables her to support the senior leadership team at a strategic level and drive forward key initiatives.
Louise also plays a crucial role in helping the executive board translate strategic goals into actionable projects, ensuring their successful execution and delivery.
Experience
- Managed a global combination between a UK and US law firm resulting in a top 20 law firm.
- Spearheaded multiple transformation projects that resulted in improved operational efficiency and enhanced client experience.
- Managed large-scale projects from inception to completion ensuring timely delivery and adherence to budget constraints.
- Implemented effective change management strategies that facilitated smooth transitions and minimised disruptions.
Credentials
- Admitted as a solicitor: England & Wales (1995)