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We provide a reminder of the Financial Ombudsman Service's complaints handling procedure highlighting rules about timings, costs, determining claims and the difficulty of challenging a FOS decision.

29 September 2014

Financial Services Series - Issue 11, (pdf, 0.43MB)

Key contact

David Hall Partner

+44 (0) 117 902 2798 david.hall@burges-salmon.com

• Dispute Resolution
• Banking Disputes
• Business Crime and Regulatory Investigations

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